Privacy Policy

Last updated: 6 August 2026

Whiplyn respects your privacy. This policy explains what data we collect, how we use it, and your rights. It applies to the Whiplyn website (whiplyn.com) and mobile application. Whiplyn acts as your representative for vehicle import; this policy covers data used to deliver that service.

1. Data we collect

Account information: name, email address, phone number, and location when you register or contact us.

Order information: vehicle preferences, budget, chat messages with your assigned Whiplyn agent, payment records, and import documents.

Technical data: device type, app version, and usage analytics to improve our service.

2. How we use your data

To act as your representative on your vehicle import and to assign a dedicated Whiplyn-certified agent to your order as part of Whiplyn’s service.

To process your vehicle import order and keep you informed at every stage.

To communicate with you via email, phone, WhatsApp, or in-app chat.

To comply with legal and regulatory requirements, including customs and tax documentation.

3. Data sharing

Your assigned Whiplyn agent accesses order data as part of Whiplyn’s service to you. We also share data with shipping partners, customs brokers, and payment processors only as necessary to fulfil your order.

We do not sell your personal data to third parties.

4. Data retention

We retain order and document data for as long as required to fulfil your import and comply with Ghanaian legal obligations, typically a minimum of seven years for financial records.

5. Your rights

You may request access to, correction of, or deletion of your personal data by contacting us at the details below, subject to legal retention requirements.

You may delete your account in the Whiplyn app (Profile → Delete my account). See our Account Deletion page for step-by-step instructions and what data is removed or retained.

6. Contact

For privacy enquiries, email hello@whiplyn.com or write to Whiplyn, Accra, Ghana.